🔒 Privacy Policy: How We Handle Personal Data

At Protopapas Analytics Limited Partnership (commercial title: Kedros Analytics), we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the email addresses, phone numbers, and other PII (Personal Identifiable Information) we gather from our users. It is designed to be GDPR-compliant and transparent.

1. Data Collection and Purpose

1.1 Collection

We collect email addresses, phone numbers, and other PII through various channels, including:

  • User registrations
  • Newsletter sign-ups
  • Contact forms
  • Customer support interactions
1.2 Purpose

We use PII for the following purposes:

  • Communication: To send transactional emails, updates, and notifications related to our services.
  • Marketing: To share relevant content, promotions, and product updates.
  • Account Management: To verify user accounts, reset passwords, and provide customer support.

2. Legal Basis

Our legal basis for processing email addresses is:

  • Contractual Obligations: When you sign up for our services, you enter into a contract with us, and providing your PII is necessary for fulfilling that contract.
  • Legitimate Interests: We have a legitimate interest in communicating with our users and providing relevant information.

3. Data Retention

We retain PII for as long as necessary to fulfill the purposes mentioned above or as required by law. You can request deletion of your PII at any time.

4. Third Parties

We do not sell, trade, or share PII with third parties for marketing purposes. However, we may use trusted service providers (e.g., email delivery services) to manage our communications.

5. Security Measures

We take appropriate technical and organizational measures to protect your PII from unauthorized access, loss, or misuse. All our employees and external contractors are required to use trusted Microsoft software for storing and handling your PII, accessing their Kedros Analytics accounts with 2-factor sign-on, and have updated anti-virus software installed on the devices they use to handle this information.

6. Your Rights

As a user, you have the right to:

  • Access the PII we hold about you.
  • Correct any inaccuracies.
  • Withdraw consent for marketing communications.
  • Request deletion of your PII.

7. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us.

This privacy policy is effective as of 01 Feb 2024 and may be updated periodically. Please check our website for the latest version.

Thank you for trusting Kedros Analytics with your Personal Identifiable Information! 📧💚